Bang88 Privacy Policy — Your Data, Fully Secure

This Privacy Policy applies to the bang88.click website and its associated mobile applications. References to "Bang88", "we", or "the platform" refer to the entity operating bang88.click.

When you register on Bang88, use our services, or contact us, certain personal information is collected. This policy explains what data is collected, how it is used, and what rights you have.

We believe transparency is the foundation of trust. That is why Bang88's privacy policy is written in plain English — so you can understand every aspect of it clearly.

Bang88 collects specific types of information necessary to operate the platform properly. A breakdown by category is provided below.

Bang88 collects data through several methods. You have the right to know about each of them.

• Directly Provided: You provide information directly when filling out the registration form, completing KYC verification, or contacting our support team.
• Automatically Collected: While you use the platform, your device's IP address, browser type, and page visit data are automatically recorded.
• Cookies & Tracking: Cookies are used on this website and stored in your browser to ensure a smooth experience on future visits.
• Payment Information: When transactions are made via bKash, Nagad, or Rocket, relevant transaction data is received from the respective payment provider.
• Third-Party Verification: During the KYC process, verification data may be obtained from approved third-party identity verification providers.

Bang88 uses your information solely for the purposes listed below — it is never used for anything else. That is our clear commitment.

• Account creation, management, and verification.
• Processing all financial transactions, including deposits and withdrawals.
• To detect fraud, money laundering, and suspicious activity.
• To meet legal obligations and comply with regulatory authority requirements.
• To provide customer support services.
• To improve platform performance and enhance the user experience.
• To send you relevant promotional information, with your consent.
• To support the operation of our responsible gaming programme.

We are fully transparent about who your personal information may be shared with, and under what circumstances. bang88 shares data only in the limited situations outlined below.

• Payment Providers: Only the information necessary to complete a transaction is shared with payment partners such as bKash, Nagad, and Rocket.
• Game Providers: Game providers such as Evolution Gaming and Pragmatic Play receive only the minimum data required for gameplay — not your full profile.
• KYC Services: Relevant information is shared with authorised third-party KYC providers solely for identity verification purposes.
• Legal Authorities: Disclosure of information is mandatory when required by a court order or a lawful request from law enforcement authorities.
• Anti-Fraud System: Limited, encrypted data may be shared with fraud detection services.

Bang88 does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account-related information is retained for as long as your account remains active.
• Even after account closure, financial transaction records are typically retained for up to 5 years to meet legal and regulatory obligations.
• KYC documents are retained for a minimum of 3 years after account closure.
• Cookie data generally expires within 30 days to 1 year.
• Once the retention period expires, data is securely deleted or anonymized.

Cookies are used on the bang88 website. A cookie is a small file stored in your browser that helps the platform remember your preferences.

• Essential Cookies: Required to maintain your login session and keep the platform functioning — disabling these will prevent the site from working properly.
• Functional Cookies: Remembers your language preference, game settings, and more — making your next visit smoother.
• Analytics Cookies: Used to understand how many users visit each page — no personal identity is revealed.
• Security Cookies: To detect multiple logins from the same IP address or any unusual account activity.

You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause issues with login or payments.

To keep your data secure, Bang88 employs industry-leading security technologies. All security measures are regularly updated and audited.

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP or an additional verification layer alongside your password.
• Firewall & DDoS Protection: Protects our servers from cyber attacks.
• Regular Security Audits: Independent third-party experts regularly test for security vulnerabilities.
• Encrypted Storage: All sensitive data stored in our database is kept in an encrypted state.
• Staff Training: Bang88 staff receive regular data protection training and follow strict policies when accessing user information.

You have clear rights over your own data. Bang88 respects these rights and is committed to helping you exercise them.

Bang88 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

• Age is verified at the point of registration. Minors are not permitted to create an account.
• Any account found to have been opened by someone under the age of 18 will be immediately closed.
• If there is any doubt about a user's age, proof of age may be requested — failure to provide it will result in account suspension.
• If you believe a minor is using an account, please notify our support team immediately.

Bang88 may update this Privacy Policy as needed. We will always notify you of any changes in advance.

• For significant changes, at least 7 days' advance notice will be given via email or an in-platform notification.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.

For any privacy-related questions, concerns, or complaints, feel free to reach out to us at any time. We are always ready to help.

• Email: support@bang88.click
• Live Chat: Available in Bangla, 24×7.
• Privacy-related complaints are responded to within 30 days of receipt.
• Urgent complaints relating to financial matters are reviewed within 24 hours.